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Vo3cabulary book page 31

Barbie

Telephone Conversations It is common that English speakers make phone calls either for business reasons or personal affairs. These are expressions you can use in your conversations on the phone. You 've reached .... company/department. How can I help you? Can I speak to Mr/Mrs.....? Could I speak to ...., please? Who shall I say is calling? Who's calling, please? Who's speaking? It's Mr/Mrs... here. It's Mr/Mrs... speaking. Mr/Mrs... speaking. Please hold and I'll put you through. Just a second. I'll see if s/he is in. Hang on for a moment. Transcript John: Hi, this is John. Thanks for calling. I’m not here at the moment, so please leave a message and I’ll call you back. Marina: Hi, John, this is Marina Silva calling from Old Time Toys. Your colleague Alex gave me your phone number. She said you can help me. I need some information on your new products. Could you please call me when you are back in the office? My phone number is 0-2-0-8, 6-5-5-7-6-2-1. Also, can you please email me your new brochure and information about your prices? My email address is Marina, that’s M-A-R-I-N-A, dot Silva, that’s S-I-L-V-A, at O-L-D-T-I-M-E hyphen toys dot com. Thanks a lot. I look forward to hearing from you.